Serve

Questionnaire Succesfully Completed. Thanks.

Dear Captain

We, as Zihni Shipping Company, would like to thank you for giving us the opportunity to serve you. We appreciate your appointment/nomination/cooperation and want to make sure we meet your expectations. Kindly request you to help us serve you better by taking a couple of minutes to tell us about the service you have received so far.

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1. Wich agency service did you receive from Zihni Shipping?

2.  How satisfied are you with the following tasks carried out?

a. Introduction of preaarrival info after agency appointment
b. Info exchange / provided to Master during the passage
c. Smooth Turkish Straits transit service
d. Emergency Support (if provided) (Pollution, medical support, tecnical failure onbord, accident etc.)

3. How satisfied are you with the operations carried out during your transit/stay ?

a. Bunker Ops
b. Sludge/Slop Ops
c. Cash to Master
d. Fresh Water Supply
e. Crew Change (Accomodation, transfer, meet / greet)
f. Deliveries onboard (Spare parts, bonded store, courier deliveries)

4. How was the process of getting any reported problems resolved?

5. How likely are you to recommend our service to others?

6. Do you have any suggestions for improvement in our service?

7. How do you assess our service in general from 1 to 5?

We, as Zihni Shipping Company, appreciate your valuable and honest evaluation and will take your feedback into consideration for our future services.

Thanks